Retningslinjer for angrerett
All customers being consumers are entitled to a 14-days cancellation right products purchased in our webshop. The cancellation period expire after 14 days from the day on which you acquire, or your representative (other than the carrier) acquires, physical possession of the goods. To exercise the right of cancellation, you must inform us (Aqua Bio Technology ASA, P.O. Box 107, N-1325 Lysaker, Norway, e-mail: customerservice@moana-skincare.com) of your decision to cancel from this contract by an unequivocal statement (e.g. letter sent by post or e-mail). You may use the attached cancellation form, but it is not obligatory. Cancellation form is also available here and on our website.
You shall send the items back without undue delay and in no event no later than 14 days from the day on wich you communicate your cancellation with us.
We will refund the amount paid for the goods. The original shipping costs will not be refunded.
The product must be returned in the same condition and in its original package. The product should not be used/tested.
The right of cancellation does not apply in respect of a product that, if the seal is broken, cannot be resold due to health or hygiene purposes (e.g. cosmetic and hygienic products) and the seal has been broken by the consumer.
You must pay for the return postage.
We will refund the purchase sum without undue delay, and no later than 14 days after we received the cancellation notice, provided that we have received the goods from you or you have supplied evidence of having sent back the goods, whichever is the earliest.
Return address: Sens AS, Seljeveien 6, N-0575 Oslo, Norway.
If you have any questions, please contact us on customerservice@moana-skincare.com.